Effective Date: July 1, 2026
Thank you for shopping with Malakai Cosmetics. Your satisfaction is important to us.
Returns
For hygiene and safety reasons, we do not accept returns or exchanges on opened or used skincare products.
If you receive the wrong item or a product that arrives damaged, please contact us within 7 days of delivery with your order number and photos of the item.
Refunds
If your refund request is approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
Damaged or Incorrect Orders
If your order is damaged during shipping or you receive the wrong item, please email us as soon as possible. We will work with you to resolve the issue.
Order Cancellations
Orders may be canceled only if they have not yet been processed or shipped.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Malakai Cosmetics
Email: malakaicosmetic@gmail.com
Website: www.malakaicosmetics.com